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PACT RCM

Optimizing Every Step of the Revenue Cycle

Specialized RCM Solutions for Private Practices and Specialty Groups

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28k

customers
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More than billing

We build better revenue outcomes

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RCM That Thinks Ahead

Turning Complex Revenue Cycles Into Seamless Success

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Over 90% OF CLAIMS PROCESSED WITHIN 30 DAYS

20+

YEARS OF COMBINED EXPERIENCE

About Us

At PACT RCM, we specialize in end-to-end Revenue Cycle Management designed to empower private practices and specialty groups across the U.S. Founded in 2023, our mission is to simplify billing, reduce administrative burdens, and maximize revenue through a blend of human expertise and intelligent automation.

From insurance verification to patient collections, we deliver full-spectrum RCM solutions that are precise, proactive, and performance-driven.

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Our Serviecs

We provide tailored solutions to streamline operations, enhance efficiency, and optimize financial performance, supporting your business every step.

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End-to-End Revenue Cycle Management

PACT RCM offers comprehensive end-to-end revenue cycle management, ensuring seamless operations from patient intake to final payment. Our expert team manages billing, coding, claims submission, denial management, and patient collections, all with a focus on accuracy and efficiency. We use smart automation and real-time reporting to minimize errors, reduce aging AR, and optimize financial performance. By handling every step of the process, we help you improve cash flow, reduce administrative burden, and enhance practice profitability.

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Medical Billing & Coding

We provide accurate and efficient medical billing and coding services, ensuring compliance with industry standards and reducing errors. Our team of certified professionals processes claims with precision, ensuring proper coding for optimal reimbursement. We stay up-to-date with the latest billing regulations and coding changes, minimizing the risk of denials and delays. By streamlining your billing and coding processes, we help maximize revenue, improve claim acceptance, and reduce administrative burdens, allowing your practice to thrive.

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Claims Submission & Insurance Follow-up

PACT RCM handles end-to-end claims submission and thorough insurance follow-up to ensure timely reimbursement. Our team submits clean, accurate claims and follows up diligently on any denials or underpayments. We leverage advanced technology to track claim status and communicate with insurers, ensuring minimal delays and maximum efficiency. With our proactive approach, we address issues quickly, reduce aging AR, and enhance cash flow, allowing your practice to focus on patient care while we optimize your revenue cycle.

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Denial Management & Appeals

We also specialize in denial management and appeals, minimizing revenue loss by addressing claim denials promptly and efficiently. Our team meticulously reviews rejected claims, identifies the root cause, and develops a targeted strategy for appeal submission. By leveraging deep expertise and industry knowledge, we ensure compliance and present compelling arguments to secure reimbursement. With our proactive denial management process, we reduce denials, accelerate payments, and improve cash flow, enabling your practice to focus on delivering exceptional care.

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Patient Statements & Collections

PACT RCM simplifies patient statements and collections by providing clear, transparent communication and streamlined processes. We generate accurate, easy-to-understand statements that help patients understand their financial responsibility, while maintaining a positive relationship. Our team follows up on outstanding balances with tactful, automated reminders and personalized support to encourage timely payments. By handling patient collections efficiently, we reduce overdue accounts, improve cash flow, and minimize administrative burden, ensuring your practice remains financially healthy while enhancing patient satisfaction.

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Insurance Eligibility & Verification

We also ensure accurate insurance eligibility and verification, reducing claim denials and delays. Our team verifies patient insurance information before services are rendered, ensuring coverage details are up-to-date and accurate. We cross-check policy specifics, including deductibles, co-pays, and network status, to prevent errors and surprises. This proactive approach minimizes billing issues and accelerates the claims process, improving reimbursement timelines and reducing the administrative burden on your staff. We help ensure smooth operations and optimal revenue for your practice.

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Provider Credentialing Support

PACT RCM offers comprehensive provider credentialing support to ensure that your healthcare providers are accurately and promptly enrolled with insurance carriers. Our team manages the credentialing process from start to finish, handling all paperwork, verification, and follow-ups. We ensure timely submissions and compliance with industry standards, allowing providers to avoid delays in reimbursement. With our expert support, your practice can focus on patient care while we streamline the credentialing process, helping you maintain a steady cash flow and efficient operations.

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Custom Reporting & Analytics

PACT RCM provides custom reporting and analytics to give you clear insights into your practice’s financial health. Our tailored reports offer detailed data on revenue, claims, denials, aging AR, and more, enabling you to track performance and make informed decisions. We leverage advanced analytics to identify trends, pinpoint inefficiencies, and highlight areas for improvement. By providing actionable insights, we help optimize your revenue cycle, improve cash flow, and streamline operations, ensuring your practice’s success in a competitive healthcare environment.

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Workflow Automation & Optimization

We also help in enhance efficiency through workflow automation and optimization, streamlining every step of the revenue cycle. Our smart automation tools minimize manual tasks, reduce errors, and accelerate processes such as claims submission, follow-ups, and patient communications. We analyze your current workflows and implement tailored solutions that improve speed, accuracy, and productivity. By optimizing your operations, we reduce administrative burdens, lower costs, and ensure a smoother, more efficient revenue cycle, allowing your practice to focus on providing exceptional patient care.

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AI-Powered Patient Collections (via Collectly)

PACT RCM utilizes AI-powered patient collections through our partnership with Collectly, streamlining the payment process and improving collection rates. Our AI-driven system automates payment reminders, communicates with patients via text, email, or phone, and ensures clear, timely follow-ups. This technology helps reduce outstanding balances, minimize overdue accounts, and enhance patient satisfaction by offering convenient payment options. With AI support, we accelerate collections, optimize cash flow, and reduce manual efforts, allowing your practice to focus on patient care while improving financial outcomes.

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AI Calling Agents for AR Follow-up (via Standard Practice)

Our team also leverage AI-powered calling agents through our partnership with Standard Practice to optimize accounts receivable (AR) follow-up. These intelligent agents automatically make calls to patients and insurers, handling payment reminders, resolving issues, and ensuring timely collections. By using AI for follow-ups, we reduce human error, improve efficiency, and increase patient engagement. This technology speeds up the AR process, enhances cash flow, and reduces the workload on your team, allowing you to focus on delivering exceptional care while improving financial performance.

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EHR/EMR Integration (AdvancedMD focused)

PACT RCM seamlessly integrates with EHR/EMR systems, particularly AdvancedMD, to streamline your practice’s operations. Our integration ensures that patient data, billing information, and clinical records flow smoothly between systems, minimizing manual data entry and reducing errors. By connecting your practice management software with AdvancedMD, we improve workflow efficiency, accelerate claim submissions, and enhance accuracy in coding and billing. This integration allows for a more unified approach to patient care and financial management, optimizing your revenue cycle and ensuring timely reimbursements.

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Technology Implementation from Communications to AI Automation

PACT RCM offers comprehensive technology implementation to enhance your practice’s efficiency, from communication tools to advanced AI automation. We integrate cutting-edge solutions to streamline patient interactions, billing, and collections, improving overall workflow. Our team implements AI-powered systems for tasks such as claim follow-ups, patient reminders, and data processing, reducing manual labor and errors. By adopting the latest technologies, we optimize your revenue cycle, accelerate payment processing, and reduce administrative burdens, helping your practice stay competitive and financially healthy.

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RCM Consulting & Transition Support

We provide expert consulting and transition support to help your practice optimize its revenue cycle management. Whether you’re implementing a new RCM system or transitioning from an old one, our team offers guidance every step of the way. We assess your current workflows, identify inefficiencies, and develop customized solutions to improve performance. Our support ensures smooth transitions, minimal disruptions, and rapid adoption of new processes, allowing you to achieve faster reimbursements, reduced denials, and improved cash flow.

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Free Revenue Cycle Audits

PACT RCM offers free revenue cycle audits to help identify inefficiencies and revenue gaps within your practice. Our expert team reviews your entire billing and collections process, from patient intake to final payment, pinpointing areas for improvement. The audit provides actionable insights to optimize workflows, reduce denials, and boost cash flow. With our in-depth analysis, we offer tailored recommendations that can enhance your practice’s financial performance, all at no cost to you. Let us help you unlock your practice’s full revenue potential.

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Why Choose PACT RCM?

At PACT RCM, we combine smart technology with healthcare expertise to deliver reliable, revenue-boosting results.

End-to-End RCM Expertise

From patient intake to final payment, we manage every part of the revenue cycle — reducing errors, delays, and denials.

Specialty-Focused Solutions

We bring deep experience in dermatology and specialty group billing, ensuring accurate coding and optimized reimbursements.

Smart Automation, Human Oversight

Our AI-powered workflows streamline tasks, while our expert team ensures personalized, accurate follow-up and support.

Transparent, Collaborative Partnership

We believe in proactive communication, real-time reporting, and being more than a vendor — we’re your growth partner.

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How It Works

Getting started with PACT RCM is simple. We streamline your revenue cycle in four clear steps — so your team can focus on care, not paperwork.

01

Discovery & Free Audit

We begin with a no-cost audit to understand your current workflow, challenges, and revenue gaps.

02

Seamless Onboarding

Our team handles credentialing, system integration, and process alignment — with zero disruption to your operations.

03

Smart RCM Execution

We manage billing, coding, claims, and collections using automation-backed workflows and expert oversight.

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Ongoing Optimization

With real-time reporting and predictive analytics, we continuously improve performance and maximize your revenue.

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WE ELEVATE YOUR REVENUE AND POWER YOUR PROFITABILITY

10+

Medical Specialties Served

$72M+

In Charges Billed

134,000+

Claims Verified

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Contact Us

 

WHAT CLIENTS SAY

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    • Dr. Sarah L.

      Dermatology Practice

PACT RCM has revolutionized our billing process. Their automation and expert team significantly reduced our denials and improved our cash flow.

  • (4.5k)
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    • Dr. Michael R.

      Orthopedic Specialist

The PACT RCM team is incredibly reliable. Their end-to-end services and real-time reporting have made managing our revenue cycle seamless and efficient.

  • (4.5k)
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    • Dr. Emily S.

      Family Medicine

Thanks to PACT RCM, we’ve seen a huge reduction in AR aging. Their solutions are smart, scalable, and tailored to our practice’s needs.

  • (4.5k)
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    • Dr. James W.

      Plastic Surgery Group

Working with PACT RCM has been a game-changer. Their advanced automation and personalized service made a dramatic difference in our revenue collection process.

  • (4.5k)
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    • Dr. Laura H.

      ENT Specialist

PACT RCM’s team understood our unique challenges. Their solutions helped streamline our billing, improve patient collections, and ultimately boosted our profitability.

  • (4.5k)
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    • Dr. David M.

      Internal Medicine

We couldn’t be happier with PACT RCM’s service. They’ve made revenue cycle management simpler, faster, and far more transparent for our practice.

  • (4.5k)