Unleash

Unleash: AI-Powered Enterprise Search and Knowledge Management Platform

Overview:

Unleash is an AI-driven enterprise platform designed to enhance productivity by providing secure, unified access to organizational data across various applications. It integrates seamlessly with over 70 SaaS tools, enabling employees to retrieve information quickly and efficiently within their existing workflows. ?

Key Features:

AI-Powered Search: Unleash utilizes advanced AI models, including GPT, to deliver accurate, context-aware search results across multiple platforms such as Google Drive, Notion, Slack, and Confluence. ?

AI Assistants: The platform offers AI assistants that can be embedded into tools like Slack, Microsoft Teams, Zendesk, and Salesforce, providing instant, automated answers sourced directly from the company’s knowledge base. ?

Knowledge Management: Unleash allows organizations to create wikis and consolidate knowledge hubs, facilitating better organization and accessibility of company information.

Integrations: With support for over 70 integrations, Unleash connects seamlessly with various applications, ensuring that employees can access information from multiple sources through a single platform. ?

Security: Unleash prioritizes data security, implementing enterprise-grade security features to protect organizational information.

Use Cases:

Engineering Teams: Gain 360? visibility of cloud resources, facilitating efficient project management and collaboration.

Sales Teams: Access comprehensive account information quickly, aiding in relationship management and business growth.

Support Teams: Provide better assistance and minimize response times by having all relevant support materials accessible from one place.

Human Resources: Streamline access to employee handbooks, onboarding checklists, processes, and policies, enhancing organizational efficiency.

Customer Feedback:

Users have reported significant improvements in support efficiency and customer satisfaction after integrating Unleash with platforms like Zendesk. The AI-powered search assists agents in quickly finding the information needed to resolve customer issues.