OneReach AI

OneReach AI: No-Code Platform for Orchestrating AI Agents

Overview:

OneReach.ai is a no-code/low-code platform designed to help organizations create and manage advanced multimodal AI agents, referred to as Intelligent Digital Workers (IDWs). These AI agents are designed to enhance both employee and customer experiences by automating complex workflows across various communication channels, including voice, text, and chat.

Key Features:

No-Code Development: The platform offers over 700 pre-built steps that can be utilized to create sophisticated, custom AI agents without the need for coding.

Generative Studio X (GSX): This component provides tools and capabilities for building highly customizable AI agents that can share data and skills across an organization.

Human-in-the-Loop Integration: OneReach.ai supports seamless collaboration between AI agents and human employees, allowing for real-time intervention and guidance when necessary.

Extensive Integrations: The platform supports automation across more than 60 enterprise systems and communication channels, ensuring flexibility and scalability.

Use Cases:

Call Center Transformation: AI agents can filter inbound calls using real-time data from previous customer interactions, efficiently guiding customers to resolutions and assisting human agents during live calls.

Human Resources Automation: IDWs assist HR teams by enhancing experiences for candidates and employees, streamlining processes like onboarding and scheduling, and integrating human-in-the-loop capabilities.

Pricing:

OneReach.ai offers a 14-day free trial. The Standard Tier starts at $300 per month, while Enterprise Solutions have custom pricing based on specific business needs and scale.