Charge Blast

Chargeblast

A fintech platform specializing in proactive chargeback prevention for high-growth startups and e-commerce businesses. By integrating with major payment processors and leveraging real-time alerts, Chargeblast enables merchants to address disputes before they escalate into costly chargebacks.

Key Features

1. Real-Time Chargeback Alerts

Chargeblast provides pre-dispute alerts through integrations with networks like Ethoca (Mastercard), CDRN (Visa), and RDR (Visa). These alerts notify merchants of potential disputes, allowing them to take immediate action, such as issuing refunds or canceling subscriptions, to prevent chargebacks.

2. Automated Dispute Management

The platform offers automation capabilities that match alerts to transactions and execute predefined actions without manual intervention. Merchants can set up no-code rules to handle disputes efficiently, saving time and reducing operational overhead.

3. Seamless Integrations

Chargeblast integrates with various payment processors and platforms, including Stripe, Shopify, Adyen, Braintree, and PayPal. These integrations facilitate streamlined workflows and enhance the platform’s effectiveness in dispute management.

4. Developer-Friendly API

For businesses seeking deeper customization, Chargeblast offers a robust API that allows for programmatic access to its features. This enables developers to embed chargeback prevention functionalities directly into their applications or services.

Pricing

Chargeblast employs a pay-per-alert pricing model, with rates varying based on the type of alert:

• Ethoca (Mastercard): $29 per alert.
• CDRN (Visa): $19 per alert.
• RDR (Visa): $19 per alert.

This flexible pricing structure allows merchants to choose the alert types that best suit their risk profiles and business needs.

Benefits

• Significant Reduction in Chargebacks: Merchants have reported up to a 99% decrease in chargeback rates after implementing Chargeblast.
• Cost Savings: By preventing chargebacks, businesses can avoid associated fees and potential penalties from payment processors.
• Enhanced Customer Satisfaction: Proactive dispute resolution can lead to improved customer trust and loyalty.
• Operational Efficiency: Automation features reduce the need for manual intervention, allowing staff to focus on other critical tasks.

Frequently Asked Questions (FAQs)

Q1: What types of alerts does Chargeblast support?
Chargeblast supports Ethoca (Mastercard), CDRN (Visa), and RDR (Visa) alerts, providing comprehensive coverage across major card networks.

Q2: How quickly can I start receiving alerts after setup?
Ethoca and CDRN alerts are typically activated within 48 hours, while RDR alerts may take 1-2 weeks to become operational.

Q3: Is it necessary to integrate my payment processor with Chargeblast?
While not mandatory, integrating your payment processor enables automated matching and refunding of alerts, enhancing the platform’s effectiveness.

Q4: Can Chargeblast help with disputes on platforms like Stripe?
Yes, Chargeblast is a recognized partner of Stripe and offers seamless integration to help merchants manage and prevent disputes effectively.

Q5: What kind of support does Chargeblast offer?
Chargeblast provides 24/7 customer support through various channels, including phone, email, and live chat, ensuring assistance is always available when needed.