More than billing
We build better revenue outcomes
The Problem
A specialized Dermatology and Mohs surgery practice in New Jersey faced an enormous oversight:
-
$1,148,591.74 in unclaimed Virtual Credit Card (VCC) payments from Horizon BCBS over three years.
-
1,519 payments were marked as 'paid' within the Practice Management System (PMS) but never deposited into the practice's accounts
Our Approach
PACT RCM discovered this discrepancy within the first week of collaboration and acted swiftly:
-
Conducted a meticulous comparison of records against bank deposits to uncover missing funds.
-
Advocated for the client by contacting BCBS to reissue past VCC payments and enrolling the client in Electronic Funds Transfer (EFT) to prevent future issues.
The Problem
A specialized Dermatology and Mohs surgery practice in New Jersey faced an enormous oversight:
-
$1,148,591.74 in unclaimed Virtual Credit Card (VCC) payments from Horizon BCBS over three years.
-
1,519 payments were marked as 'paid' within the Practice Management System (PMS) but never deposited into the practice's accounts
Our Approach
PACT RCM discovered this discrepancy within the first week of collaboration and acted swiftly:
-
Conducted a meticulous comparison of records against bank deposits to uncover missing funds.
-
Advocated for the client by contacting BCBS to reissue past VCC payments and enrolling the client in Electronic Funds Transfer (EFT) to prevent future issues.
