A: Our coffee is carefully sourced from high-quality beans, roasted to perfection, and crafted for an exceptional taste. We focus on freshness, sustainability, and a unique flavor profile that sets us apart.
A: Yes! We prioritize ethically sourced coffee and work with suppliers who follow sustainable and fair-trade practices.
A: Our chocolate line includes premium dark, milk, and flavored chocolates made with high-quality cacao and natural ingredients.
A: Some of our products are gluten-free and vegan. Please check the product description or contact us for details.
A: We currently ship within Ecuador and the United States. If you’re interested in international shipping, please contact us.
A: Delivery times vary based on location. Orders within Ecuador typically arrive in 2-5 business days, while U.S. orders take 5-10 business days.
A: Yes! We provide wholesale options for businesses, cafes, and events. Contact us for pricing and details.
A: Due to the perishable nature of our products, we do not accept returns. However, if there is an issue with your order (such as damage or quality concerns), contact us within 7 days, and we will arrange a replacement or store credit.
A: Please email us at info@cafeandoria.com with your order number and a photo of the damaged product within 7 days of receiving it. We will arrange a replacement or store credit.
A: If your order has not yet been processed, we may be able to modify or cancel it. Contact us as soon as possible to check the status.
A: Yes! We provide coffee and chocolate catering for events, corporate meetings, and private gatherings. Contact us for customized packages.
A: We love partnering with events that align with our brand. Reach out to us with your proposal!
A: You can reach us via email at info@cafeandoria.com or through our website’s contact form. Follow us on social media for updates and promotions!